Terms of Service

This website is operated by Montrel. Throughout the site, the terms "we", "us" and "our" refer to Montrel. By visiting our site and/or purchasing from us, you agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any of its services.

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted to this page, and your continued use of the site following any such changes constitutes acceptance of those changes. We recommend reviewing this page periodically.

Our store is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products and services.

Section 1: Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction, or that you have obtained the necessary consent to allow any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any laws applicable in your jurisdiction. You must not transmit any malicious code or disruptive content of any kind. Any breach of these Terms will result in immediate termination of your access to our services.

Section 2: General Conditions

We reserve the right to refuse service to any person, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or any content on this site without our express written permission.

You acknowledge that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. Payment information is always encrypted during transmission.

Section 3: Accuracy, Completeness and Timeliness of Information

The material on this site is provided for general informational purposes only. We make no guarantee that it is accurate, complete, or current at any given time. Reliance on any material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update any information.

Section 4: Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the service, or any part of it, at any time and without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

Section 5: Products and Services

Certain products or services may be available exclusively through this website and are subject to our Return Policy. We have made every effort to display product colours and imagery accurately, however we cannot guarantee that your device's display will be entirely accurate.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our discretion. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Section 6: Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that an order is changed or cancelled, we will endeavour to notify you using the contact information provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store, and to promptly update this information as required.

Section 7: Third-Party Tools

We may provide access to third-party tools over which we have no control or oversight. Access to such tools is provided on an "as is" basis, without warranties or conditions of any kind. Your use of any optional third-party tools is entirely at your own risk. We shall have no liability arising from or relating to your use of such tools.

Section 8: Third-Party Links

Certain content or services available through our site may include materials from third parties. Third-party links may direct you to websites not affiliated with Montrel. We are not responsible for the content, accuracy, or practices of any third-party websites. Any transactions made in connection with third-party sites are solely between you and that third party. We encourage you to review the relevant policies before engaging.

Section 9: User Submissions

Any content you submit to us, whether solicited or unsolicited, may be used by us at any time without restriction, compensation, or obligation of confidentiality. You agree that your submissions will not violate the rights of any third party, and will not contain unlawful, abusive, or otherwise objectionable material. You are solely responsible for the accuracy and content of anything you submit.

Section 10: Taxes and Customs Duties

All prices shown on this site exclude VAT, import duties, and any other applicable taxes or charges. Customers are responsible for any duties, taxes, or fees levied upon arrival of goods in their destination country. These costs are not included in the purchase price. We recommend consulting your local customs authority prior to placing an order.

Section 11: Errors, Inaccuracies and Omissions

There may occasionally be information on this site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or shipping. We reserve the right to correct any such errors and to cancel orders where information was inaccurate at the time of purchase, without prior notice.

Section 12: Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, and shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.

Section 13: Indemnification

You agree to indemnify, defend, and hold harmless Montrel and its affiliates, partners, officers, and employees from any claim or demand arising out of your breach of these Terms or your violation of any applicable law or third-party rights.

Section 14: Governing Law

These Terms of Service and any separate agreements pursuant to which we provide you with services shall be governed by and construed in accordance with applicable law.

Section 15: Contact

Questions regarding these Terms of Service should be directed to us at info@montrelframes.com.

Last updated: March 2026